The City of Chelsea offers electric, water and sewer services to Chelsea residents and businesses. A rate schedule is published annually in July. Rates are established based on budgeted operational costs for those departments which operate as independent financial entities within the City. Click here for a copy of the current rate schedule. Click here for a copy of the City's rate category descriptions and components.
Utility charges are always due the last business day of the month. Utility statements are mailed quarterly (unless the account is 'paperless'). Paperless accounts will receive monthly e-mails.
The City of Chelsea offers an online account viewing feature through its utilities system that allows our customers to see charts of their historic usage, check to see if a payment they sent was received or check on the amount of a current bill. With this new feature, customers can even elect to 'go paperless ' and receive a monthly statment via email. Click the following link to view your utility account or make an online payment. (Please note that we no longer use the asterisk, it has been changed to a dash.) Click here for a tipsheet to assist you in accessing your account online.
The City of Chelsea Administrative team has been working hard to implement a four-year plan to improve the overall utility billing process. The changes included the ability to view account information online, receive utility bills electronically and make utility payments online. Click here to review a brief report discussing the operational and financial impacts of these changes.
Contact the City utility billing line at 734-475-1771, option 4 with any utility questions or service concerns. Press option 4 anytime during the initial greeting to reach the utility line.
For natural gas line service residents and business owners should contact DTE Energy at http://www.dteenergy.com/ or 800.477.4747
Wastewater Plant Seasonal Odors
It is the nature of Wastewater Treatment Plants to harbor odors related to the materials they process. Fortunately, the Chelsea Wastewater plant is able to contain those odors for most of the year. However, twice annually—once in Spring and once in Fall—the Wastewater department must transport biosolids from the plant to the agricultural community. The movement of these materials does generate strong odors during that short transition period. Northeast winds can further increase the intensity for brief periods of time. This is a necessary part of maintining a healthy wastewater system and the City appreciates your support during the transfer of biosolids and throughout the year.